For Claimants
  • Create Account/Login
  • Apply for Benefits
  • Reactivate an Existing Claim
  • File a Claim Certification
  • Check Claim or Payment Status
  • File or View Appeals
  • Update Personal Information
  • Direct Deposit
For Employers
  • Create Online User/Login
  • Register a New Business
  • Reactivate a UI Account
  • View Account Data
  • Authorize a Service Company
  • File Low Earning Report
  • File or View Appeals
For Service Company
  • Check Tax Rates
  • Create Online Profile/Login
  • Submit Bulk Contribution and Quarterly Wages report
  • Pay Taxes Online
When to file

File online during these times only:

Monday through Friday
6:30 a.m. to 11:00 p.m. HST

Weekends and Holidays
9:00 a.m. to 11:00 p.m. HST

Reactivate or Update Employment:

Monday through Friday
6:30 a.m. to 5:30 p.m. HST

Weekends and Holidays


Monday through Friday
6:30 a.m. to 5:30 p.m. HST

Weekends and Holidays
9:00 a.m. to 5:30 p.m. HST



We have recently updated our Initial Claim process. Should you experience problems while entering your Initial Claim, please contact the nearest 864-639-6274 for assistance.

NEW for Employers

We are pleased to announce the launch of the Unemployment Insurance (UI) Employer website. Our goal is to provide an electronic self-service solution to give employers greater access to and control of their own UI account. The new website is secure, free, and easy to use.

You can:

  • Check your tax rate
  • Perform account maintenance
  • File reports (Coming soon)
  • Pay taxes (This feature is currently unavailable. To make a payment, please remit a check to your Unemployment Insurance Office.)
  • Authorize a Service Company to act on your behalf
  • Add sub-user(s)
  • File Low Earnings Report
  • File or View Appeals
  • Register for SIDES E-Response
  • View Notices

NEW for Service Companies

A service company acts on behalf of an employer. Some common types of service companies are certified public accountant, human resources company, or a bookkeeping company. Service companies create their own user profile and request access to their client’s account. Once the client approves and gives rights, the service company can file reports, make payments, check tax rates, and much more. Service companies can bulk or individually file for their clients.

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